About us
Rebook, Inc. is a travel app which uses data analysis, AI, and machine learning offering travelers a transparent and stress-free solution to Arrive Mindfully.
*This role requires candidate to be ARC and IATA certified and have advanced knowledge of ticketing and booking flights with airlines through various GDS systems. Experience working in travel agencies is a plus. Please do not apply if you do not meet these requirements.
Job Description
This role is responsible for the organization’s daily travel ticketing, airline booking, reservations, finance (AR/AP), and travel coordination. This includes developing protocols and safety standards to ensure smooth operations for travelers using finance and resource management. They must be ARC/IATA certified and have advanced knowledge of airline ticketing and setting up a travel agency.
He/She must be resourceful with strong organizational and interpersonal skills. He/She is able to manage good working relationships with vendors… and manages any issues with them. He/She works well with a team and works closely with internal C-level stakeholders to provide feedback on products and services. He/She provides strategic guidance on the plans covering all ticketing/booking aspects. Startup/technology experience is preferred but not necessary.
Deliverables
– Manage all ticketing and rebooking on product app and website via GDS (Travelport – Galileo, Amadeus)
– Establish travel booking and ticketing processes in line with organizations strategies
– Liaising with all airlines and GDS platforms
– Conduct GDS testing to ensure accuracy and functionality of our travel technology solutions
– Manage technical aspects of the travel application and troubleshooting to implement necessary updates
– Collaborate with European stakeholders to gather requirements for regional activities and compliance
– Facilitate the setup of IATA licenses and maintain compliance with relevant regulations
– Provide insights and recommendations on how to improve collaboration with (TMCs) to enhance services and market presence
– Serve as a key point of contact for technical and support related enquiries to product and services
– Scope out product development status – assessing features, identifying gaps, and roadmap initiatives
– Experience with OTA and fare rules automation
– Lead departments budgeting process
– Manage customs clearance at airport for air freight in different countries
– Facilitate financial reconciliation with airlines – new tickets, refunds, BSP (Billing and Settlement Plan)
– Build partnerships with airlines, online OTA, and airports
– Track results
– Lead development and improvement of rebooking flights and traveling experience
– Lead technology application for improvements to productivity and innovation
– Provide feedback to internal stakeholders on product and service offerings
– Attend daily stand-up calls
Key Relationships
– Head of Business Development
– Head of Marketing and Design
– Head of Development team
– Investors and CEO
– Airlines (domestic and international)
– Airport personnel and expert
– Global Distribution Services (Travelport – Galileo, Amadeus)
Job Types: Full-time, Contract
Pay: $50.00 per hour
Benefits:
Flexible schedule
Schedule:
8 hour shift
Day shift
Application Question(s):
Can you provide the date of when you were last ARC and IATA certified?
License/Certification:
IATA Certification (Required)
ARC Certification (Required)
Work Location: Remote
