Teleperformance is a global leader in providing exceptional customer service solutions. With operations in over 80 countries and a team of more than 300,000 professionals, we are committed to delivering outstanding customer experiences for our clients. We value diversity, inclusivity, and innovation, and we’re looking for passionate individuals to join our remote customer service team.
Job… Description:
Are you a people person with a passion for helping others? Do you enjoy providing top-notch customer service from the comfort of your own home? If so, Teleperformance has an exciting opportunity for you! We are seeking Remote Customer Service Representatives to provide exceptional support to our clients and their customers.
Key Responsibilities:
Handle inbound customer inquiries via phone, email, or chat with professionalism and empathy.
Assist customers with product information, order inquiries, and issue resolution.
Maintain accurate and detailed records of customer interactions and transactions.
Provide personalized solutions and guidance to meet customer needs.
Collaborate with team members to ensure a positive customer experience.
Qualifications:
Strong communication skills (verbal and written).
Exceptional customer service and problem-solving abilities.
Self-motivated and able to work independently in a remote environment.
Computer proficiency and the ability to navigate multiple software applications.
Previous customer service experience is a plus but not required.
What We Offer:
Competitive compensation with performance-based incentives.
Comprehensive training and ongoing support to help you succeed.
Opportunities for career advancement within a global organization.
A flexible work-from-home environment, allowing you to work from anywhere.
Our Company is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.
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