Posted: Jan 8, 2026
About the position Responsibilities • Help customers complete their taxes using Intuit TurboTax products. • Provide tax advice and full-service return preparation. • Perform tax calculations and manage product/software inquiries. • Utilize government websites and professional resources to deliver accurate answers to customers. • Document interactions to maintain accurate records. Requirements • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns. • Active, unrestricted credential: EA, CPA, or Practicing Attorney. • Strong tax preparation experience and extensive knowledge of tax laws. • Active Preparer Tax Identification Number (PTIN). • Excellent customer service skills. Nice-to-haves • Experience with commercial tax preparation software. • Ability to interact with customers through video and audio tools. Benefits • 401(k) savings plan with Intuit matching • Paid sick leave • Intuit provided E&O insurance • Employee stock purchase plan • Employee assistance program • Product discounts • Free copy of TurboTax Live Apply tot his job
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