QA Manual Tester

Who We Are: C rashPlan ® provides peace of mind through easy-to-use, automatic endpoint data backup. We help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware or an as-of-yet undiscovered calamity. We continue to innovate as the landscape of work evolves, which makes CrashPlan foundational to organizations’ data security. What starts as endpoint backup and recovery becomes a solution for ransomware recovery, breaches, migrations, and legal holds. What You Will Be Doing We are looking for a QA Manual Tester with at least three years of experience to ensure the quality and reliability of our applications. The ideal candidate should have strong knowledge of software testing processes, a basic understanding of databases (SQL & MongoDB), cloud platforms (Azure, OneDrive, Exchange, SharePoint), and familiarity with Linux commands for debugging. Key Responsibilities Requirement Analysis: Understand project requirements and define testing scope Test Planning & Scenario Creation: Develop test plans, strategies, and scenarios Test Case Design: Write detailed test cases covering functional and non-functional aspects Test Execution: Perform functional, non-functional, regression, and retesting Defect Reporting & Tracking: Identify, document, and track defects to resolution Regression Testing: Ensure new changes do not impact existing functionality Final Validation & Sign-off: Conduct final testing before software release Collaboration: Work closely with developers and stakeholders for quality assurance Database Testing: Write basic SQL queries and MongoDB commands to validate data integrity Cloud Testing: Perform basic validation of Azure, OneDrive, Exchange, and SharePoint integrations Required Qualifications Bachelor’s degree in IT, Computer Science, or related field 3+ years’ experience in manual software testing Experience with test management & bug tracking tools (e.g. JIRA, Bugzilla) Strong understanding of Requirement Analysis, Test Planning, Test Execution, Defect Reporting, Functional, Non-function, Regression, Retesting, Smoke & Sanity Testing Preferred Qualifications Familiarity with SQL queries & MongoDB for data validation Basic knowledge of Azure, OneDrive, Exchange, and SharePoint Understanding of Linux commands for debugging and log analysis Strong analytical and problem-solving skills Good communication skills for reporting and collaboration Work Environment On-site with some flexibility Alternate Saturday working schedule CrashPlan values workplace diversity and ensuring an environment of mutual respect. Employment opportunities are available to all applicants without regards to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. We believe that diversity and inclusion are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are proud to be an equal opportunity employer.