The Content Project Manager provides operations management for various content development and localization customers. This position is responsible for managing content deliverables, including project definition and scoping, internal team and vendor coordination and project financial administration.
What you will do
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Manage the content development activities of multiple projects/programs for the customer, including:
content reviews and revision cycles
delivering/uploading EN builds for customer review
consolidating feedback to implement
coordinating with the Lionbridge localization team when EN assets are signed off
Proactively manage and oversee project execution according to schedules, tracking to be on budget, and resolve any issues promptly
Manage and fine-tune production process flows for developing content and look for continuous improvements
Communicate project status pro-actively to the customer and respond in a timely manner to customer concerns that may arise during a project
Drive scheduling, and monitor productivity and resource allocation
Manage schedules and/or changes and determine their impact and proactively address customer support requests
Monitor and manage team members to support retention and maximize productivity
Manage production issues to timely resolution and communicate with Senior Operations and Account Management on any issues related to quality, delivery or customer satisfaction
Manage financial administrative tasks such as setting up projects in Lionbridge internal systems, tracking budget info and profitability, generating invoices, and completing month end revenue recognition
Collaborate with Senior Operations and Account Management on the overall strategy for the program.
To be Successful You Will Have
5+ years experience as a successful project manager through the entire project lifecycle.
Experience with project management with geographically dispersed teams
Effective leadership, interpersonal and communication skills
Record of delivering results against rigorous project schedules
Budgeting and forecasting resource allocation procedures
Bachelor’s degree or appropriate industry experience.
What You Can Expect
To work for the worlds #1 globalization company, one of Americas Most Loved Workplaces®, and one of Newsweeks Americas Greatest Workplaces for Diversity 2024
To be part of a team as passionate and collaborative as you are
The opportunity to put your vision, ideas, and best practices into production.
Our People are Our Pride Benefits and Perks
Competitive pay based on the work youll do here and not your previous salary. Expected Compensation: $66,560 USD/year dependent on experience.
Health Coverage for you and your family with multiple plan options: Health, Vision, Dental; as well as HSA and FSA eligible programs
Generous Paid-Time-Off and 10 Company Paid Holidays, as well as Floating Holidays, Paid Volunteer Days and an additional Paid Day Off for your Birthday!
401k with company match
Free access to Lionbridges Employee Wellness Platform and Employee Assistance Program to support both physical and mental health
Earn extra money in your HSA for completing Wellness Incentive goals through employer contributions
Career guidance with learning and development opportunities along the way, backed by Lionbridges Internal Mobility and Referral Bonus programs
About Us
Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Breaking Barriers. Building Bridges
