Implementation Manager: Products/Support Retirement

Fully remote position performing the work necessary to implement Cafeteria products and assisting in the onboarding of Cafeteria and COBRA plans to NBS. Regularly working 20-30 hours per week between the hours of 8 AM to 5 PM, Monday through Friday. Great opportunity for growth with an employee-focused organization. This position is part time, hourly and nonexempt. Duties • Coordinate implementation of Cafeteria products, coordinating and communicating directly with Business Development, the Client, and/or Broker during the implementation process • Audit documents for completeness, plan design, compliance and operational capability. • Maintain regular communication with your case load of onboarding Clients • Leverage NBS systems to track progress of implementation • Learn and keep current on laws and regulations governing Cafeteria and/or COBRA plans through training and education. Understand and proficiently apply relevant laws and regulations to Clients' plan • Meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas • Provide support of internal functions to the Cafeteria and COBRA Implementation Managers • Perform other duties as assigned by team supervisor and department Vice President Qualifications • Attention to detail and accuracy of work is critical in this role • Strong interpersonal and customer service skills are necessary to be successful in this role • Must be able to represent NBS's standard of excellence with professional, articulate verbal and written communication skills • Have strong Microsoft Office skills and the ability to learn many new systems • This is a remote position. You must have the technical aptitude needed to self-support in a remote work environment • Follow established processes • Be motivated to contribute and have a positive, team-first attitude Apply tot his job