[Hiring] Consultant III - Outbound Campaign Management @Kaiser Permanente

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Kaiser Permanente’s Contact Center Systems and Applications team within the National Health Plan Member Services organization is seeking a highly motivated and experienced Outbound Campaign Manager Consultant to execute and close important health plan and clinical related communications campaigns, via voice calls, text messages and emails to our members. • Run daily reports, monitor source data files and campaign outcomes • Provide production support, maintain and update documentation • Collaborate closely with vendors and internal partners • Conduct release production testing • Opportunity to develop outbound campaigns across various channels Qualifications • Bachelor's degree from an accredited college or university • Minimum three (3) years experience in consulting, project management, data analytics, operations or a directly related field • OR Master's degree in Business, Public Health, or a directly related field and Minimum one (1) years experience in consulting, project management, data analytics, operations or a directly related field • OR Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field Requirements • Knowledge, Skills, and Abilities (KSAs): Negotiation • Creativity • Applied Data Analysis • Conflict Resolution • Risk Assessment • Service Focus • Requirements Elicitation & Analysis • Business Acumen • Managing Diverse Relationships Company Description Apply tot his job