We?re looking for a passionate and knowledgeable Global Travel Consultant to join American Express Global Business Travel and help our clients travel the world. As a Global Travel Consultant, you?ll be responsible for providing exceptional customer service and creating unforgettable travel experiences for our customers. You?ll go above and beyond to provide top-notch service and ensure that our… clients? needs are met.To excel in this role, you should have an in-depth understanding of global travel trends and a passion for helping others. You should also have excellent communication skills and be an organized problem solver. If you?re a customer service star with a love for travel, we?d love to hear from you!
Responsibilities:
Provide exceptional customer service and create unforgettable travel experiences for our clients.
Go above and beyond to meet customers? needs.
Have an in-depth understanding of global travel trends.
Demonstrate excellent communication and problem-solving skills.
Assist customers with booking flights, hotels, and other travel arrangements.
Stay up-to-date on the latest travel deals and discounts.
Handle customer inquiries and complaints in a professional manner.
Monitor customer satisfaction and provide feedback to management.
Maintain accurate records of customer interactions.
Develop and maintain relationships with suppliers.
American Express Global Business Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
