Global Instructional Design Manager

Description: • Lead and coach a team of Instructional Designers focused on creating learning content for company and organizational initiatives with rapid timelines and/or maintaining enduring learning content • Own and manage the end-to-end people strategy and performance management of the assigned Instructional Design team • Manage intake and triage of content design and development requests • Define and drive learning content standards and processes, and design and development strategy to create consistency and quality in learning experience across the CS, Trust, and AirCover teams • Collaborate closely with fellow Global Operations Training team members, including our Translation and Localization Manager, Instructional Designer Manager, Learning Performance Manager(s), and other roles to deliver high-quality training content deliverables and outcomes • Innovate on instructional design processes using data analysis and emerging technologies to improve efficiency and quality of learning content Requirements: • 5+ years experience with strategic design and development of learning content, including eLearning courses, instructor-led training, simulations, audio and video content • 2+ years experience managing complex content design and development projects and working with contributors to resolve day-to-day challenges • 2+ years experience managing teams in a distributed environment • Outstanding interpersonal and cross-functional leadership skills with ability to influence across various leadership levels • Exceptional written and oral communication skills with an emphasis on clarity and ability to adapt to different styles and tones • Ability to prioritize and drive team to achieve multiple simultaneous deadlines while consistently delivering high quality results • Self-motivated with excellent time management skills, a keen attention to detail, and the ability to troubleshoot and discover novel solutions to problems encountered • Strong business acumen, including strong problem solving and critical thinking skills Benefits: • Eligible for bonus, equity, benefits, and Employee Travel Credits. Apply tot his job