**Overview:**
Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce retailers of all time. We are seeking a full-time, motivated Customer Service Representative to join our award-winning customer service organization. **Responsibilities:**
Engage directly with customers who contact us for a variety of topics…
Research and problem-solve to determine appropriate solutions for customers
Operate with understanding, utilizing active listening, patience, empathy, and kindness
Engage with teammates, your direct Manager, and other team members across many levels of the organization
Demonstrate excellent communication skills, ability to multi-task, and proficiency in using computers
*Qualifications:**
2 years of customer service experience
Demonstrate excellent communication skills (written, verbal, and listening) in a written assessment
Ability to multi-task and perform well in a fast-paced environment
Proficiency in using computers, both for data entry and for rapid navigation through systems and the internet
Ability to adapt to change with the business needs of the company
Flexibility to shift schedule and work overtime as needed by the business unit
Must bring proven ability to maintain confidentiality and secure sensitive information
High school diploma or equivalent
Must be able to pass a background check
*Benefits:**
Starting wage is $15.50 / hour
Opportunities to learn and further develop your skills while working remotely
Empowered to become your best and encouraged to bring your perspectives to deliver on our mission
Ongoing training and development, resources, and opportunities to grow
Competitive wages, medical & dental insurance, 401k, plus more! * Ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day
